White Papers & Analyst Reports
- Aberdeen Report: The Cost of Quality Benchmarking Enterprise Quality Management 2008
- The process of quality management has evolved significantly over the past several years. Increasing pressure from customers, regulatory agencies and shareholders are driving manufacturers to produce higher quality products while at the same time reducing the cost of good quality. This report will provide actionable steps for manufacturers to reduce the cost of quality while manufacturing higher quality products in compliance with government regulations.
- Creating a Culture of Quality
- For years, the manufacturing industry has been in the midst of a struggle between two opposing forces – supply chain management and supply quality management. This White Paper discusses the challenges and impediments with establishing a culture of quality in the manufacturing industry and examines how a culture of quality helps guarantee that processes are controlled across the entire supply chain.
- Enterprise-Level Change Control: A Life Science Business Imperative
- Change control in life science organizations is a critical business issue in terms of risk, safety and business performance - and it cannot be short-changed. To effectively compete in highly regulated industries, manufacturers must dissolve the silos currently dividing their various business functions to enable a centralized change control solution. The right solution will not only manage a business’s entire change control program effectively, efficiently and according to industry standards (on a global basis), but it will also open up a collaborative and ubiquitous communications channel across your organization.
- Why CAPA Still Matters
- Many organizations have yet to adopt an effective closed-loop CAPA management process, and even fewer have implemented a consolidated system for addressing the quality of the processes in place to track and report CAPA issues. This document explores the needs and effectiveness of correct CAPA control, how to implement a successful system and examines just why CAPA still matters.
- Aberdeen Report: The Cost of Quality Benchmarking Enterprise Quality Management 2007
- This benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of enterprise quality management strategies and technologies.
- Aberdeen Insight Report: Sparta Systems Gets Personal about Solving Financial Services Problems
- This report discusses the various ways in which finanacial services organizations address customer advocacy and how business process improvements help increase customer satisfaction.